AI Conversational Search and Discovery
Natural
Free form questions from consumers and answers that help refine and solve the shopping need
Relevant Results
Our proprietary search and classification AI returns only the most relevant results
Guide the Conversation
We will guide your customers to the right choice and remove decision paralysis
Explain
Results with explanation and validation to drive conversion supported with the 'why' including summarised consumer reviews
Customisable
Tone, Visuals and Personality tailored to your brand
Personalised
Know your customer? Then decided.ai also can. Use information about customers to give them a personalised experience, whether that is showing them members or location based pricing, past purchase history or a unique identifier for support purposes, we can support it.
Only Relevant Results
Relevant
Our system classifies products as great match, related or not relevant. Show your customers only things that they're looking for and resolve choice paralysis
Explain
Results with explanation and validation to drive conversion supported with the 'why'
Minimise Zero Results
Don't have the perfect product in stock? Show highly related items as options for your customers.
Knows Your Catalog
Your catalog guides the conversations, from brands, colors, sizes and other product details. Decided.ai keeps the conversation on track.
Powered By Proprietary AI
Decided.ai is powered by the latest LLMs, combined with our own proprietary product identification models and relevancy classification to give a truly unique expiernece.
Elevate Your Business
Create Great Experiences
Customers leave your site to research solutions to their problems, to find social proof that what they're buying is the right product for their needs. Decided.ai brings that on-site and keeps customers sticky, giving them a single place to discover and validate their purchasing needs.
Move Up
Decided.ai takes you from being the place customers search for a product they want to the place customers discover the products they want
Keep Customers Engaged
Provide conversations that engage the customer, answer their questions and provide them solutions.
Designed for Enterprise
Customised to your brand and needs, each installation is unique. Built on best practice scalable, serverless architecture and highly redundant, Decided.ai can handle anything your customers throw at it.
Support Your Customers
Always There
Answer customer support questions 24/7
Helpful
Provide helpful links, all based on your knowledge base
Cost Savings
Save costs and time, deflecting from customer service enquiries
Personalised
Know your customer and personalise the responses
Accepting Launch Customers
Decided.ai is working with a select few launch customers in the Australian retail market. If you're keen to find out more, contact us today.
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